We took the same approach when formulating this bar as we would for any other clients with sensitive skin.
Neem Oil and Goat's Milk combine to help relieve the 'itchies' that can cause so much irritation to your beloved pooch.
Olive, coconut, tallow and castor oils help moisturise the skin.
Try rinsing with a few tablespoons of apple cider vinegar in warm water to add shine, balance skin pH and discourage fleas.
If you have a helper at wash time it's helpful to cut the bar in half for quicker coverage.
Customers have told us that their dogs enjoy their bath and don't try to remove the smell in the same way they do with other commercial shampoos. We've observed our own litter of 'sensitive skinned' border collie pups happily sit and lick themselves after a bath.
Testimonials
Your dog soap is the ONLY product we have found to stop our little foxie terrier scratching. We thank you and Bronco thanks you (we didn't name him - he would have been Bomber if we had).
Vikki
Would like to say what a blessing it was to discover your dog soap recently. We have a very allergy prone English Staffy, and since using the soap on her, her skin has improved considerably. No more itches or scratching. Her beagle boyfriend next door now uses the same soap for his skin condition.
Loris B
Coconut oil**, high oleic safflower oil, tallow*, water, sodium hydroxide, neem oil, goat's milk, castor oil,
*grass fed & locally sourced,
**organic.
Shipping
We usually ship within 2-3 business days of receiving payment.
How much is postage?
We offer a flat rate of $12.95 per order for delivery within Australia, with free shipping over $150.
Please note we do not ship internationally.
Where are my items shipped from?
All items are shipped from our production lab & store in Stanthorpe, Queensland. Pick up is also available at 7 Reeves Road, Stanthorpe.
Can I track my order?
All information including tracking number will be sent to you via email once items are dispatched.You can track the delivery status of your order at the Australia Post or Aramex Courers website once your tracking number has been sent to you via email.
Delivery time
Delivery times will vary depending on your location and time of year. While we turn around orders quickly the actual time taken to deliver is out of our control, so we encourage you to allow sufficient lead time.
Return to Sender
Please make sure all postal information is correct and up to date, as we take no responsibility for incorrect information or sending your item to the incorrect address. If a parcel comes back to us marked 'return to sender' the buyer must pay the same postage fee to have the item re-delivered to them again.
Damaged Goods
All our items are carefully packed and posted in secure packaging for maximum protection, however, please be advised that we do NOT take any personal responsibility if the item becomes lost or damaged in transit. If you are concerned, please contact us before purchase and we can quote you for transit damage insurance.
Returns & Exchange Policy
We will offer a refund only if we are unable to replace the defective goods and if we are contacted within 48 hours of receiving the item/s. No refunds are offered after 48 hours but instead a store credit if contacted within 7 days of receiving the goods. We do not offer a refund if you have changed your mind about your order however, we are able to offer a store credit if we are contacted within the 7 days of receiving the item/s. Delivery and shipping costs are non-refundable. If an item is to be returned, the return shipping cost will be at the customer’s expense and items must be unused and in its original packaging and condition.
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